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Refunds & Returns

TrophyMaker aims to provide great quality trophies and awards that our customers will love. We understand how important each award is and take pride in producing an award that you will be delighted and proud to receive or present. However, sometimes things go wrong. If there is a problem with your order, please get in touch within 7 days of receiving it. We will always do our best to find an acceptable solution.

Please note that you are not entitled to a return or refund if you have changed your mind, ordered the incorrect product or supplied the incorrect engraving information.

What others say about us

TrophyMaker look after us for all of our academic and sporting awards including our large scale awards evening. The eye for detail and strive to provide the best from the team ensures that we are left with a quality end product each and every time. The team are always a pleasure to deal with no matter how tight our deadlines may have been. Our awards have never looked so good and the service is there to match.

St. Joseph’s Nudgee College

TrophyMaker have been supplying Tennis Brisbane with exceptional quality tournament trophies at competitive prices for many, many years!! Their customer service is fantastic – professional, friendly and very helpful, and trophies are always prepared with a speedy turnaround. We highly recommend these guys!

Jo – Tennis Brisbane